At Jacket Attire, we process all orders within 1–2 business days after payment confirmation. Business days are Monday through Friday, excluding public holidays.

You will receive:

  • An order confirmation email immediately after purchase.

  • A shipping confirmation email with your tracking number once your order ships.

Shipping Method and Delivery Time

We offer Express Shipping for $10.

  • Handling time: 1–2 business days.

  • Transit time: 3–4 business days.

  • Estimated total delivery time: 4–6 business days.

Orders placed after 6:00 PM Eastern Standard Time (GMT-05:00) may begin processing on the next business day.

Carriers

We use trusted carriers such as FedEx, DHL, and DPEX. The carrier used for your order depends on the destination and service availability. Your shipping confirmation email will include the carrier name and tracking number.

Tracking

Once your order has shipped, we will email you a tracking number and tracking link. You can use this information to monitor your shipment directly on the carrier’s website.

If you do not receive a tracking email within 3 business days after placing your order, contact us at contact@jacketattire.com or +1 832-252-1015.

Delivery Requirements and Restrictions

  • A signature is required upon delivery for all shipments.

  • We do not ship to APO/FPO addresses or PO Boxes.

  • Additional courier surcharges may apply for remote locations. If extra charges are needed, we will contact you before shipment.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate at checkout. Jacket Attire is not responsible for delays or losses caused by incorrect address details entered by the customer.

If you need to change or cancel an order, contact us immediately. Changes cannot be guaranteed once the order has been processed or shipped.

Customs, Duties, and Taxes

All international orders are shipped Delivery Duty Unpaid (DDU). Any customs duties, taxes, or brokerage fees charged by the destination country are the responsibility of the recipient.

We recommend checking your local customs rules before placing an order.

Lost, Damaged, or Delayed Shipments

If your package is lost, damaged, or delayed, contact us at contact@jacketattire.com with your order number and details. We will work with the carrier to help resolve the issue as quickly as possible.

Contact Information

Email: contact@jacketattire.com
Phone: +1 832-252-1015
Address: 9135 Wallisville Rd Suite C, Houston, TX 77029, United States